Agder Living Lab: From Ideas to Large-Scale Deployment and Long-Term User Adoption of Inclusive Health Solutions

  • Santiago Martinez
  • Silje Bjerkås
  • Ann-Elisabeth Ludvigsen
  • Rune Fensli
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 500)


End-user involvement is a central part in the strategy of public and private organisations to generate user-driven innovative solutions to real-world problems. The Living lab concept is an instrument to create user-centered solutions, with almost 400 recognized in the European Network of Living Labs (ENoLL) since 2006. Living labs cover diverse topics, such as smart-cities, innovative learning and digital health. A national initiative in Southern Norway has funded the Agder Living Lab (ALL) for eHealth, a user-centered innovation environment participated by multisectorial public and private partners. ALL implements a quadruple-helix model represented by citizens, industry, academia and government, offering an experimental arena for universal design to implement welfare technology, eHealth, telemedicine and mobile health solutions. ALL aims to catalyse inclusive innovation in the health sector by creating a multidisciplinary space where end-users (citizen, patient, relative, health professional) and health services can be interlinked making technology accessible and usable to everybody.


Living lab User-driven innovation Inclusive design 



The authors would like to thank all participants that actively collaborated in the research, test, development and deployment.

Conflict of Interest

The authors declare no conflict of interests with the participants, companies and institutions mentioned in the paper.


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Santiago Martinez
    • 1
  • Silje Bjerkås
    • 2
  • Ann-Elisabeth Ludvigsen
    • 3
  • Rune Fensli
    • 1
  1. 1.University of AgderGrimstadNorway
  2. 2.FoU AvdelingenBerge Gård senterGrimstadNorway
  3. 3.Devoteam ASGrimstadNorway

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