Mobile User Experience in Augmented Reality vs. Maps Interfaces: A Case Study in Public Transportation

  • Manousos Kamilakis
  • Damianos Gavalas
  • Christos Zaroliagis
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9768)


This article comprises a study on user experience when interacting with different modes of mobile interfaces. Our emphasis is on application instances commonly found in mobile app stores, which utilize sensor-based augmented reality or two-dimensional zoomable maps to visualize points of interest (POIs) in the vicinity of the user. As a case study, we developed two variants of an Android application addressed to public transportation users. The application displays nearby transit stops along with timetable information of transit services passing-by those stops. We report findings drawn from an empirical field study in real outdoors conditions. The evaluation findings have been cross-checked with logged (usage) data. We aim at eliciting knowledge about user requirements related to mobile application interfaces in this context and evaluating user experience from pragmatic and affective viewpoints.


Augmented reality Map interface Public transportation Mobile application User experience User evaluation 



This work has been supported by the CIP-ICT-PSP-2013-2017 Programme under grant agreement no. 621133 (HoPE - “Holistic Personal public Eco-mobility”).


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Manousos Kamilakis
    • 1
  • Damianos Gavalas
    • 2
    • 4
  • Christos Zaroliagis
    • 3
    • 4
  1. 1.School of Science and TechnologyHellenic Open UniversityPatrasGreece
  2. 2.Department of Cultural Technology and CommunicationUniversity of the AegeanMytileneGreece
  3. 3.Department of Computer Engineering and InformaticsUniversity of PatrasPatrasGreece
  4. 4.Computer Technology Institute and Press ‘Diophantusʼ (CTI)PatrasGreece

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