User Dimensions in ‘Internet of Things’ Systems: The UDIT Model

  • Helena Holmström Olsson
  • Jan Bosch
  • Brian Katumba
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 240)


‘Internet of Things’ (IoT) systems are fundamentally changing the way in which we interact and perceive technology. In this paper, we focus on two dimensions of IoT systems; (1) the IoT user interface and (2) the IoT ecosystem. We develop a model that identifies how data is presented to users and how users interact with the system, and the level at which systems interconnect with, and collects data from, external systems. Companies can use the model to map their systems according to the dimensions in order to: (1) identify current state of their systems, (2) identify desired state and (3) better understand the steps necessary to develop more advanced IoT systems. We evaluate the dimensions in five case companies and provide empirical evidence on the transition towards increasingly advanced IoT systems.


Internet of Things User interface Ecosystem User value 


  1. 1.
    Fenn, J., Raskino, M.: Mastering the Hype cycle: How to Choose the Right Innovation at the Right Time. Harvard Business Press, Boston (2008)Google Scholar
  2. 2.
    Gartner’s 2015 Hype Cycle for Emerging Technologies Identifies the Computing Innovations that Organizations Should Monitor.
  3. 3.
    Levy, H.: What’s New in Gartner’s Hype Cycle for Emerging Technologies (2015).
  4. 4.
    Yonezawa, T., Galache, J.A., Gurgen, L., Matranga, I., Maeomichi, H., Shibuya, T.: A citizen-centric approach towards global-scale smart city platform. In: 2015 International Conference on Recent Advances in Internet of Things (RIoT), pp. 1–6 (2015)Google Scholar
  5. 5.
    De Silva, L.C., Morikawa, C., Petra, I.M.: State of the art of smart homes. Eng. Appl. Artif. Intell. 25, 1313–1321 (2012)CrossRefGoogle Scholar
  6. 6.
    Kovatcheva, E., Nikolov, R., Madjarova, M., Chikalanov, A.: Internet of things for wellbeing – pilot case of a smart health cardio belt. In: Roa Romero, L.M. (ed.) XIII Mediterranean Conference on Medical and Biological Engineering and Computing 2013. IFMBE Proceedings, vol. 41, pp. 1221–1224. Springer, Heidelberg (2014)CrossRefGoogle Scholar
  7. 7.
    Miorandi, D., Sicari, S., De Pellegrini, F., Chlamtac, I.: Internet of things: vision, applications and research challenges. Ad Hoc Netw. 10, 1497–1516 (2012)CrossRefGoogle Scholar
  8. 8.
    Gubbi, J., Buyya, R., Marusic, S., Palaniswami, M.: Internet of things (IoT): a vision, architectural elements, and future directions. Future Gener. Comput. Syst. 29, 1645–1660 (2013)CrossRefGoogle Scholar
  9. 9.
    Chen, G., Huang, J., Cheng, B., Chen, J.: A social network based approach for IoT device management and service composition. In: 2015 IEEE World Congress on Services (SERVICES), pp. 1–8 (2015)Google Scholar
  10. 10.
  11. 11.
    Kranz, M., Holleis, P., Schmidt, A.: Embedded interaction: interacting with the internet of things. IEEE Internet Comput. 14, 46–53 (2010)CrossRefGoogle Scholar
  12. 12.
    Rukzio, E., Leichtenstern, K., Callaghan, V., Holleis, P., Schmidt, A., Chin, J.: An experimental comparison of physical mobile interaction techniques: touching, pointing and scanning. In: Dourish, P., Friday, A. (eds.) UbiComp 2006. LNCS, vol. 4206, pp. 87–104. Springer, Heidelberg (2006)CrossRefGoogle Scholar
  13. 13.
    Rowland, C., Goodman, E., Charlier, M., Light, A., Lui, A.: Designing Connected Products: UX for the Consumer Internet of Things. O’Reilly Media Inc., Sebastopol (2015)Google Scholar
  14. 14.
    Yau, S.S., Buduru, A.B.: intelligent planning for developing mobile IoT applications using cloud systems. In: 2014 IEEE International Conference on Mobile Services (MS), pp. 55–62 (2014)Google Scholar
  15. 15.
    Evans, D.: The Internet of Things: How the next evolution of the internet is changing everything. CISCO White Paper, vol. 1, p. 14 (2011)Google Scholar
  16. 16.
    Leminen, S., Westerlund, M., Nyström, A.-G.: Living labs as open-innovation networks. Technol. Innov. Manag. Rev. 2, 6–11 (2012)Google Scholar
  17. 17.
    Hunter, J.: The Hierarchy of IoT “Thing” Needs.
  18. 18.
    Liu, Y., Zhou, G.: Key technologies and applications of internet of things. In: 2012 Fifth International Conference on Intelligent Computation Technology and Automation (ICICTA), pp. 197–200 (2012)Google Scholar
  19. 19.
    Dubé, L., Paré, G.: Rigor in information systems positivist case research: current practices, trends, and recommendations. MIS Q. 27, 597–636 (2003)Google Scholar
  20. 20.
    Yin, R.K.: Case Study Research: Design and Methods. Sage Publications, Los Angeles (2009)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Helena Holmström Olsson
    • 1
  • Jan Bosch
    • 2
  • Brian Katumba
    • 1
  1. 1.Department of Computer ScienceMalmö UniversityMalmöSweden
  2. 2.Department of Computer Science and EngineeringChalmers University of TechnologyGöteborgSweden

Personalised recommendations