The Simpler the Better: How the User-Inspired Innovation Process (UIIP) Improved the Development of RelaxedCare – the Entirely New Way of Communicating and Caring

  • Martin MorandellEmail author
  • Sandra Dittenberger
  • Andrea Koscher
  • Emanuel Sandner
  • Mirsolav Sili
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9748)


“Is my mom doing okay right now?” Answering this question at a glance and in an unobtrusive way could relieve stress for informal caregivers. This was the primary goal of the RelaxedCare project. Involving end-users in the development process of research projects in this domain is perceived as a “must”, but the extent to which this is actually done varies greatly. This paper describes how applying the “User Inspired Innovation Process” which involved more than 200 end-users throughout the development process has influenced the functions, design and context of use of the final prototype.


User inspired innovation process User centered design Ambient assisted living 



The project RelaxedCare ( is co-funded by the AAL Joint Programme and the following National Authorities and R&D programs in Austria (bmvit, FFG, Programm benefit), Switzerland (OPET), Slovenia (MIZS) and Spain (National Institute of Health Carlos III, and Ministerio de Industria, Energía y Turismo (MINETUR)).


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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Martin Morandell
    • 1
    Email author
  • Sandra Dittenberger
    • 2
  • Andrea Koscher
    • 2
  • Emanuel Sandner
    • 1
  • Mirsolav Sili
    • 1
  1. 1.Health & Environment DepartmentAIT Austrian Institute of TechnologyWr. NeustadtAustria
  2. 2.NDU New Design UniversitySankt PöltenAustria

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