Connected and Open Platform-Based Approaches for Smart Car Service Design

  • Xiaohua SunEmail author
  • Tong Li
  • Zexi Feng
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9741)


Smart Car Services refer to a rich variety of services for drivers or passengers that are brought to people in recent years through mobile Internet, car-to-car network, IOT, big data, and other technologies. Because of their relationship with cutting-edge technology, most of them are original by nature, and there lacks clear approaches for the design of this type of services. Based on the study of existing services and our own design practices, we propose in this paper two general approaches that together covers the majority of the space of smart car service innovation. We further proposed three perspectives to look at smart car services along with corresponding design methods for each of them. We also exemplify in detail the approaches and methods using our own design cases.


Smart car service Connected Open platform 


  1. 1.
    Al-Taee, M.A., Khader, O.B., Al-Saber, N.A.: Remote monitoring of vehicle diagnostics and location using a smart box with global positioning system and general packet radio service. In: IEEE/ACS International Conference on Computer Systems and Applications. AICCSA 2007. IEEE (2007)Google Scholar
  2. 2.
  3. 3.
    Ekiz, E.H., Bavik, A.: Scale development process: service quality in car rental services. Electron. J. Bus. Res. Methods 6(2), 133–145 (2008)Google Scholar
  4. 4.
    Kim, M., Nam, J.-H., Jang, J.-W.: Implementation of smart car infotainment system including black box and self-diagnosis function. Int. J. Softw. Eng. Appl. 18, 267–274 (2014)Google Scholar
  5. 5.
    Open Automotive Alliance (OAA).
  6. 6.
  7. 7.
  8. 8.
    Pachon, J., Iakovou, E., Chi, I.: Vehicle fleet planning in the car rental industry. J. Revenue Pricing Manag. 5(3), 221–236 (2006)CrossRefGoogle Scholar
  9. 9.
    Siegel, J., et al.: Vehicular engine oil service life characterization using On-Board Diagnostic (OBD) sensor data. In: IEEE SENSORS 2014, IEEE (2014)Google Scholar
  10. 10.
    Yang, Y., Jin, W., Hao, X.: Car rental logistics problem: a review of literature. In: IEEE International Conference on Service Operations and Logistics, and Informatics, IEEE/SOLI 2008, vol. 2. IEEE (2008)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.College of Design and InnovationTongji UniversityShanghaiChina

Personalised recommendations