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Effect of Speech Display on Team Mutual Awareness and Diagnosis Performance

  • Yingzhi ZhangEmail author
  • Zhizhong Li
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9736)

Abstract

In many complex industrial systems, a team works together on digital systems. Team members need to gather information efficiently to maintain mutual awareness and do well in dealing with what may happen in the system. This research studies the effect of speech display in mutual awareness tools on team mutual awareness, individual performance, mental workload and team performance in simulated emergent diagnosis tasks of nuclear power plants at different task complexity levels. An experiment was conducted with 48 subjects (24 teams). Every team completed two scenarios. The results showed that speech display improved team mutual awareness in the low-complexity scenario. However, the teams without speech display did better in analyzing the accident than the teams with speech display in the low-complexity scenario. Furthermore, the teams with speech display were under higher workload.

Keywords

Speech display Mutual awareness Team performance Complex industrial system 

Notes

Acknowledgements

This work was supported by the National Natural Science Foundation of China (Grant No. 71371104) and the Open Funding Project of National Key Laboratory of Human Factors Engineering (Grant No. HF2012-K-02).

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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Department of Industrial EngineeringTsinghua UniversityBeijingPeople’s Republic of China

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