Advertisement

Job Analysis and Cognitive Task Analysis in National Security Environments

  • Robert KittingerEmail author
  • Liza Kittinger
  • Glory E. Avina
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9743)

Abstract

The critical cyber-infrastructure of the United States is under a constant barrage of attacks. Adversaries (foreign and domestic) attack the nation’s systems in order to test their design and limits; to steal information (spy); to damage the system; and embed malware which can be deployed at a later time. The ability of the United States’ military and federal civilian departments to detect, delay, and respond to these attacks is essential to our national security. Identifying the best personnel to place in these critical occupations requires understanding the knowledge, skills, abilities and other factors (KSAOs) necessary to successfully complete important job tasks. It is also beneficial to understand the cognitive aspects of the job and when cognitive load is too high; when cognitive fatigue is setting in; and how these affect job performance. These factors are identified and measured by Industrial-Organizational (I-O) psychologists using the methods of job analysis and cognitive task analysis.

Keywords

Job analysis Cognitive task analysis Work analysis Cybersecurity Cyber defenders National security NASA-TLX 

Notes

Acknowledgements

Sandia National Laboratories is a multi-program laboratory managed and operated by Sandia Corporation, a wholly owned subsidiary of Lockheed Martin Corporation, for the U.S. Department of Energy’s National Nuclear Security Administration under contract DE-AC04-94AL85000, Sandia Report 2015-1424C. Approved for public release; further dissemination unlimited. This research was funded in part or whole by an Interagency Agreement between the Transportation Security Administration and the Department of Energy.

References

  1. 1.
    Lopez, R.A., Denton, T.L.: Aviation Selection Test Battery Component Predictiveness of Primary Flight Training Outcomes Among Diverse Groups. Naval Postgraduate School, Monterey (2011)Google Scholar
  2. 2.
    Chow, C.W., Haddad, K., Singh, G.: Human resource management, job satisfaction, morale, optimism, and turnover. Int. J. Hospitality Tourism Adm. 8(2), 73–88 (2007)CrossRefGoogle Scholar
  3. 3.
    Hoover, L.T.: Trends in police physical ability selection testing. Public Pers. Manag. 21(1), 29–40 (1992)CrossRefGoogle Scholar
  4. 4.
    Williams-Bell, F.M., Villar, R., Sharratt, M.T., Hughson, R.L.: Physiological demands of the firefighter candidate physical ability test. Med. Sci. Sports Exerc. 41(3), 653 (2009)CrossRefGoogle Scholar
  5. 5.
    Wilson, M.A., Bennett Jr, W., Gibson, S.G., Alliger, G.M. (eds.): The Handbook of Work Analysis: Methods, Systems, Applications and Science of Work Measurement in Organizations. Routledge Academic, London (2013)Google Scholar
  6. 6.
    Equal Employment Opportunity Commission. http://www.eeoc.gov/laws/regulations/index.cfm
  7. 7.
    Uniform Guidelines on Employee Selection Procedures. http://uniformguidelines.com/uniformguidelines.html
  8. 8.
    Hart, S.G.: NASA-task load index (NASA-TLX); 20 years later. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 50, no. 9, pp. 904–908. Sage Publications, October 2006Google Scholar
  9. 9.
    Rubio, S., Díaz, E., Martín, J., Puente, J.M.: Evaluation of subjective mental workload: a comparison of SWAT, NASA-TLX, and workload profile methods. Appl. Psychol. 53(1), 61–86 (2004)CrossRefGoogle Scholar
  10. 10.
    Faber, L.G., Maurits, N.M., Lorist, M.M.: Mental fatigue affects visual selective attention. PLoS ONE 7(10), e48073 (2012)CrossRefGoogle Scholar
  11. 11.
    Antonenko, P., Paas, F., Grabner, R., van Gog, T.: Using electroencephalography to measure cognitive load. Educ. Psychol. Rev. 22, 425–438 (2010)CrossRefGoogle Scholar
  12. 12.
    Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. Adv. Psychol. 52, 139–183 (1988)CrossRefGoogle Scholar
  13. 13.
  14. 14.
    Coram, R.: Boyd: The Fighter Pilot Who Changed the Art of War. Little, Brown and Company, USA (2002)Google Scholar
  15. 15.
    Thompson, K.W., Sikora, D.M., Perrewé, P.L., Ferris, G.R.: Employment qualifications, person-job fit, underemployment attributions, and hiring recommendations: a three-study investigation. Int. J. Sel. Assess. 23(3), 247–262 (2015)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Robert Kittinger
    • 1
    Email author
  • Liza Kittinger
    • 1
  • Glory E. Avina
    • 1
  1. 1.Sandia National LaboratoriesAlbuquerqueUSA

Personalised recommendations