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Integrating Textual and Model-Based Process Descriptions for Comprehensive Process Search

  • Henrik LeopoldEmail author
  • Han van der Aa
  • Fabian Pittke
  • Manuel Raffel
  • Jan Mendling
  • Hajo A. Reijers
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 248)

Abstract

Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts process information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.

Keywords

Business Process Resource Description Framework Unify Data Format Textual Description Bank Account 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Henrik Leopold
    • 1
    Email author
  • Han van der Aa
    • 1
  • Fabian Pittke
    • 2
  • Manuel Raffel
    • 2
  • Jan Mendling
    • 2
  • Hajo A. Reijers
    • 1
  1. 1.Vrije Universiteit AmsterdamAmsterdamThe Netherlands
  2. 2.WU ViennaViennaAustria

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