Modeling for Learning in Public Administrations—The Learn PAd Approach

  • Guglielmo De Angelis
  • Alfonso Pierantonio
  • Andrea Polini
  • Barbara Re
  • Barbara Thönssen
  • Robert Woitsch


This chapter describes a modeling method that has been conceived to support learning in public administrations. The modeling method foresees the description of both procedures in the public administrations, and the working context of the civil servants. The approach relies on several model types that are used to organize and to relate the knowledge needed by civil servants in order to perform their daily activities. Each model instance describes a view on the concerns expressed by the model type it conforms to. These descriptions intend to provide an easy way for civil servants to retrieve knowledge when they need to learn specific aspects of a procedure, and to make collaboration easier in order to enable the emergence of knowledge related to the procedures themselves. Indeed, the method comes with an infrastructure that allows to automatically set up a wiki-based collaborative platform enabling collaboration and knowledge sharing among the stakeholders involved in the activities of a Public Administration. This chapter mainly reports on the modeling method that was conceived and developed within the FP7 EU research project Learn PAd. Learning aspects, while clearly relevant for the project, will not be directly discussed here.


Learning Public administration Business process management Case management 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.



This research has been partially funded by EU project Learn PAd (GA:619583).

Tool Download


  1. 1.
    Business Process Model OMG: Notation (BPMN) 2.0. Object Management Group, Needham MA, 2494:34 (2011)Google Scholar
  2. 2.
    OMG: Case Management Model and Notation (CMMN). V 1.0. Technical report, Object Management Group OMG (2013)Google Scholar
  3. 3.
    OMG: Business Motivation Model (BMM). Technical report, Object Management Group OMG (2014)Google Scholar
  4. 4.
    Atkinson, C., Stoll, D.: Orthographic modeling environment. In: Fundamental Approaches to Software Engineering, pp. 93–96. Springer (2008)Google Scholar
  5. 5.
    Del Fabro, M.D., Bézivin, J., Jouault, F., Valduriez, P., et al.: Applying generic model management to data mapping. In: BDA (2005)Google Scholar
  6. 6.
    Dexa, Aix-en-Provence, France, LNCS 2455, Springer-Verlag, Berlin, Heidelberg, pp. 182 (2002)Google Scholar
  7. 7.
    Efendioglu, N., Woitsch, R., Karagiannis, D.: Modelling method design: A model-driven approach, In: iiWAS 15 Proceedings of the 17th International Conference on Information Integration and Web-based Applications and Services, No 59, ACM, NY, USA (2015)Google Scholar
  8. 8.
    Iacob, M.E., Jonkers, H., Lankhorst, M., Proper, E., Quartel, D.A.C.: Archimate 2.0 specification (2012)Google Scholar
  9. 9.
    Karagiannis, D.: Agile modelling method engineering. In: Proceedings of the 19th Panhellenic Conference on Informatics, ACM, New York (2015)Google Scholar
  10. 10.
    Mancinelli, F., De Angelis, G. (eds.): Platform Architectural Description. Number Del. 2.1. The Leand PAd Consortium (2014)Google Scholar
  11. 11.
    Re, B. (ed.): Demonstrators BP and Knowledge Models. Number Del. 8.1. The Learn PAd Consortium (2015)Google Scholar
  12. 12.
    Recker, J., Indulska, M., Rosemann, M., Green, P.: How good is BPMN really? Insights from theory and practice (2006)Google Scholar
  13. 13.
    Santoro, F.M., Borges, M., Pino, J.: Acquiring knowledge on business processes from stakeholders’ stories. Adv. Eng. Inf. 24(2), 138–148 (2010)CrossRefGoogle Scholar
  14. 14.
    Zachman, J.A.: Concepts of the Framework for Enterprise Architecture. Los Angels, CA (1996)Google Scholar

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Guglielmo De Angelis
    • 1
  • Alfonso Pierantonio
    • 2
  • Andrea Polini
    • 3
  • Barbara Re
    • 3
  • Barbara Thönssen
    • 4
  • Robert Woitsch
    • 5
  1. 1.CNR–ISTI and CNR–IASIPisaItaly
  2. 2.University of L’AquilaL’AquilaItaly
  3. 3.University of CamerinoAscoli PicenoItaly
  4. 4.FHNWOltenSwitzerland
  5. 5.BoCViennaAustria

Personalised recommendations