Advertisement

Prevalence of Mobile Phone Interaction in Workplace Meetings

  • Robert BajkoEmail author
  • Deborah I. Fels
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9752)

Abstract

In the past few years we have seen a shift in the use of smartphones from a social setting to a corporate setting. Smartphones have been around for the past decade and there appears to have been an increase in their use in meetings and other collocated settings. Since this is a relatively new phenomenon, there is a lack of research in this area. The current paper presents the results of an online survey that was conducted in 2012 about smartphone use in meetings and the attitudes and behaviour of meeting participants. The major findings from the survey revealed that the majority of meeting participants used their smartphones during meetings for work related emergencies and other work tasks such as communicating. Meeting participants also tend to text more often when co-workers were present compared to visitors and superiors. The survey also revealed that meeting participants were three times more likely to make a work phone call compared to a personal phone in a meeting that they were not required to participate.

Keywords

Mobile devices Smartphones Computer-supported cooperative work Meetings 

Notes

Acknowledgments

We thank all the participants who completed the survey and GRAND National Centre for Excellence for financial support.

References

  1. 1.
    Ajzen, I.: From intentions to actions: A theory of planned behavior. In: Kuhl, J., Beckmann, J. (eds.) Springer series in social psychology, pp. 11–39. Springer, Berlin (1985)Google Scholar
  2. 2.
    Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50(2), 179–211 (1991)CrossRefGoogle Scholar
  3. 3.
    Anderson, M.: Technology Device Ownership (2015). http://www.pewinternet.org/2015/10/29/technology-device-ownership-2015/
  4. 4.
    Bajko, R.: Mobile telephone usage, attitude, and behavior during group meetings. J. Inf. Syst. Appl. Res. 5(2), 4 (2012)Google Scholar
  5. 5.
    Bannon, L.J., Schmidt, K.: CSCW: Four characters in search of a context. In: Proceedings of the European Community Conference on Computer Supported Work (EC-CSCW), pp. 358–372, London, September 1989Google Scholar
  6. 6.
    Campbell, S.W.: Perceptions of mobile phones in college classrooms: Ringing, cheating, and classroom policies. Commun. Educ. 55(3), 280–294 (2006)CrossRefGoogle Scholar
  7. 7.
    Cherouana, A., Aouine, A., Khadraoui, A., Mahdaoui, L.: Towards a generic approach for the management and the assessment of cooperative work. In: Morzy, T., Valduriez, P., Bellatreche, L. (eds.) ADBIS 2015. CCIS, vol. 539, pp. 127–134. Springer, Heidelberg (2015)CrossRefGoogle Scholar
  8. 8.
    Gill, T.: Adopting enterprise mobility: Advancing the discussion from theoretical to implementable. Corp. Real Estate J. 2(2), 127–134 (2012)Google Scholar
  9. 9.
    Janssen, K.C., Phillipson, S.: Are we ready for BYOD? A systematic review of the implementation and communication of BYOD pograms in Australian schools. Aust. Educ. Comput. 30(2) (2015)Google Scholar
  10. 10.
    Kuznekoff, J.H., Titsworth, S.: The impact of mobile phone usage on student learning. Commun. Educ. 62(3), 233–252 (2013)CrossRefGoogle Scholar
  11. 11.
    LaSalle, L.: Smartphone Use: Canadians Calling Less, Using Their Device Like A Mobile Computer (2012). http://www.huffingtonpost.ca/2012/12/20/cellphone-smartphone-use-canada_n_2338011.html
  12. 12.
    Majority of Canada’s Internet Users to Use Tablets This Year (2015). http://www.emarketer.com/Article/Majority-of-Canadas-Internet-Users-Use-Tablets-This-Year/1012452
  13. 13.
    McCoy, B.: Digital distractions in the classroom: Student classroom use of digital devices for non-class related purposes (2013)Google Scholar
  14. 14.
    Newman, W.: Must electronic gadgets disrupt our face-to-face conversations? Interactions 13(6), 18–19 (2006)CrossRefGoogle Scholar
  15. 15.
    Newman, W., Cairns, P.: Towards the non-disruptive laptop: modeling the impact of mobile computer usage on meetings (2007)Google Scholar
  16. 16.
    Raisinghani, M.S., Ramarapu, N.K., Simkin, M.G.: The impact of technology on cooperative work groups. Inf. Syst. Manage. 15(3), 1–7 (1998)CrossRefGoogle Scholar
  17. 17.
    Spee, A.P., Jarzabkowski, P.: Strategy tools as boundary objects. Strateg. Organ. 7(2), 223–232 (2009)CrossRefGoogle Scholar
  18. 18.
    Theoharidou, M., Mylonas, A., Gritzalis, D.: A risk assessment method for smartphones. In: Gritzalis, D., Furnell, S., Theoharidou, M. (eds.) SEC 2012. IFIP AICT, vol. 376, pp. 443–456. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  19. 19.
    With Growth Comes Change: The Evolving Mobile Landscape in 2015 (2014). http://catalyst.ca/2015-canadian-smartphone-market/
  20. 20.
    Zhu, H., Zhou, M., Hou, M.: Support’ collaboration with roles. In: Contemporary Issues in Systems Science and Engineering, pp. 575–598 (2015)Google Scholar

Copyright information

© Her Majesty the Queen in Right of Canada 2016

Authors and Affiliations

  1. 1.School of Professional CommunicationTorontoCanada
  2. 2.Ted Rogers School of Information Technology ManagementRyerson UniversityTorontoCanada

Personalised recommendations