Prevalence of Mobile Phone Interaction in Workplace Meetings
In the past few years we have seen a shift in the use of smartphones from a social setting to a corporate setting. Smartphones have been around for the past decade and there appears to have been an increase in their use in meetings and other collocated settings. Since this is a relatively new phenomenon, there is a lack of research in this area. The current paper presents the results of an online survey that was conducted in 2012 about smartphone use in meetings and the attitudes and behaviour of meeting participants. The major findings from the survey revealed that the majority of meeting participants used their smartphones during meetings for work related emergencies and other work tasks such as communicating. Meeting participants also tend to text more often when co-workers were present compared to visitors and superiors. The survey also revealed that meeting participants were three times more likely to make a work phone call compared to a personal phone in a meeting that they were not required to participate.
KeywordsMobile devices Smartphones Computer-supported cooperative work Meetings
We thank all the participants who completed the survey and GRAND National Centre for Excellence for financial support.
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