Prevalence of Mobile Phone Interaction in Workplace Meetings

  • Robert BajkoEmail author
  • Deborah I. Fels
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9752)


In the past few years we have seen a shift in the use of smartphones from a social setting to a corporate setting. Smartphones have been around for the past decade and there appears to have been an increase in their use in meetings and other collocated settings. Since this is a relatively new phenomenon, there is a lack of research in this area. The current paper presents the results of an online survey that was conducted in 2012 about smartphone use in meetings and the attitudes and behaviour of meeting participants. The major findings from the survey revealed that the majority of meeting participants used their smartphones during meetings for work related emergencies and other work tasks such as communicating. Meeting participants also tend to text more often when co-workers were present compared to visitors and superiors. The survey also revealed that meeting participants were three times more likely to make a work phone call compared to a personal phone in a meeting that they were not required to participate.


Mobile devices Smartphones Computer-supported cooperative work Meetings 



We thank all the participants who completed the survey and GRAND National Centre for Excellence for financial support.


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Copyright information

© Her Majesty the Queen in Right of Canada 2016

Authors and Affiliations

  1. 1.School of Professional CommunicationTorontoCanada
  2. 2.Ted Rogers School of Information Technology ManagementRyerson UniversityTorontoCanada

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