Information Technology Adoption: Do Performance Objectives and Incentive Structures Make a Difference?
User adoption of information technology (IT) is important to organizations to maximize their return on investment. However, if appropriate support is not structured to encourage this endeavor, subsequent IT usage may be problematic. Of the various types of organizational support, performance objectives may be structured to influence user IT learning and adoption efforts. Although previous research has addressed adopting IT and deciding when to learn IT, research has not looked at the impact that performance objectives, along with the appropriate incentives, can have on this endeavor. This research study proposes to explore this issue to lend insights into the influence that performance objectives and incentive structures can have on a user’s decision to learn and adopt IT, as well as subsequent performance outcomes. The potential contribution includes suggestions for appropriate support structures to establish that contribute to IT adoption and proficient IT usage.
KeywordsInformation technology Performance objectives Incentive structures IT learning IT adoption
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