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How to Teach Fundamental Communication Skills

  • Ryan Laponis
  • Calvin L. Chou
Chapter

Abstract

Teaching communication skills at all levels of training is critical to the success of our healthcare system. To teach communication requires both an understanding of models for effective communication in healthcare and using evidence-based teaching techniques. This chapter describes a model for effective communication in healthcare, provides a model for teaching communication skills in general, identifies strategies for teaching those skills, and provides practical suggestions for implementing those strategies.

Keywords

Communication skills Health profession education Empathy Relationship-centered care Communication model 

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Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  1. 1.Division of General Internal MedicineDepartment of Medicine, University of California, San Francisco School of MedicineSan FranciscoUSA
  2. 2.Division of General Internal MedicineDepartment of Medicine, University of California, San Francisco School of MedicineSan FranciscoUSA

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