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Human Work Interaction Design: An Overview

  • Frederica GonçalvesEmail author
  • Pedro Campos
  • Torkil Clemmensen
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 468)

Abstract

In this paper, we review research in the emerging practice and research field of Human Work Interaction Design (HWID). We present a HWID framework, and a sample of 54 HWID related papers from workshops, conferences and journals from the period 2009–2014. We group the papers into six topical groups, and then attempt to map these groups to the framework to find research gaps for future research. We find that the groups of papers cover all areas of the framework well for a variety of work and leisure domains. The area in strongest need for more research papers is the development of the holistic framework itself. Furthermore, much focus has been on studying design sketching or implemented systems-in-use, while little attention has been paid to mature design (prototypes) or early implementation (content templates). In conclusion, we recommend an update to the framework so that it can be also useful for research in prototyping and early organizational implementation.

Keywords

Human work interaction design User experience Literature review 

References

  1. Burns, C.: Cognitive work analysis: new dimensions. In: Campos, P., Clemmensen, T., Nocera, J.A., Katre, D., Lopes, A., Ørngreen, R. (eds.) Human Work Interaction Design: Work Analysis and HCI. IFIP AICT, vol. 407, pp. 1–11. Springer, Heidelberg (2013)CrossRefGoogle Scholar
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  3. Campos, P., Clemmensen, T., Abdelnour-Nocera, J., Katre, D., Lopes, A., Ørngreen, R., (eds.) Human Work Interaction Design – Work Analysis in HCI. In: IFIP AICT, vol. 407, Springer, Heidelberg (2012)Google Scholar
  4. Clemmensen, T.: A Human Work Interaction Design (HWID) Case Study in E-Government and Public Information Systems. In: IFIP INTERACT 2011 Workshop on Human Work Interaction Design for e-Government and Public Information Systems, Lisbon, Portugal (2011)Google Scholar
  5. Ørngreen, R., Mark-Pejtersen, A., Clemmensen, T.: Themes in human work interaction design. In: Pejtersen, A.M., Paternò, F., Forbrig, P., (eds.) Human-Computer Interaction Symposium, International Federation for Information Processing (IFIP), vol. 272, pp. 33–46, Springer, New York (2008)Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2015

Authors and Affiliations

  • Frederica Gonçalves
    • 1
    Email author
  • Pedro Campos
    • 1
  • Torkil Clemmensen
    • 2
  1. 1.Madeira Interactive Technologies InstituteFunchalPortugal
  2. 2.Department of InformaticsCopenhagen Business SchoolFrederiksbergDenmark

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