Experiences from Selecting a BPM Notation for an Enterprise

Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 228)

Abstract

Much research work in business process modeling (BPM) has been spent on determining which notation is most suitable for industrial practice. However, a lot of this work was performed in academic environments instead of industrial settings. This paper introduces and discusses a case of selecting a BPM notation for a medium-sized enterprise from utility industries. The steps taken in this decision making process include the analysis of requirements originating from regulation in the domain, a survey among the future users of the notation, and the evaluation of candidate notations by expert users. The main contributions of this paper are (1) a case study from energy industries showing issues and challenges when deciding on the most suitable notation, (2) a survey comparing the understandability of notations from the users’ perspective and (3) experiences from the decision making process.

Keywords

Business process modelling Experience report Process modelling notations 

Notes

Acknowledgements

This work was partly financed by the German State of Mecklenburg – Western Pomerania with funds of the European Fund for Regional Development in the research project ECLORA. Furthermore, it was partially financially supported by Government of Russian Federation, Grant 074-U01.

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.The University of RostockRostockGermany
  2. 2.ITMO UniversitySt. PetersburgRussia

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