Experiences from Selecting a BPM Notation for an Enterprise
Much research work in business process modeling (BPM) has been spent on determining which notation is most suitable for industrial practice. However, a lot of this work was performed in academic environments instead of industrial settings. This paper introduces and discusses a case of selecting a BPM notation for a medium-sized enterprise from utility industries. The steps taken in this decision making process include the analysis of requirements originating from regulation in the domain, a survey among the future users of the notation, and the evaluation of candidate notations by expert users. The main contributions of this paper are (1) a case study from energy industries showing issues and challenges when deciding on the most suitable notation, (2) a survey comparing the understandability of notations from the users’ perspective and (3) experiences from the decision making process.
KeywordsBusiness process modelling Experience report Process modelling notations
This work was partly financed by the German State of Mecklenburg – Western Pomerania with funds of the European Fund for Regional Development in the research project ECLORA. Furthermore, it was partially financially supported by Government of Russian Federation, Grant 074-U01.
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