Personalized Short-Term Multi-modal Interaction for Social Robots Assisting Users in Shopping Malls
Social robots will be soon deployed in large public spaces populated by many people. This scenario differs from personal domestic robots, since it is characterized by multiple short-term interactions with unknown people rather than by a long-term interaction with the known user. In particular, short-term interactions with people in a public area must be effective, personalized and socially acceptable. In this paper, we present the design and implementation of an Human-Robot Interaction module that allows to personalize short-term multi-modal interactions. This module is based on explicit representation of social norms and thus provides a high degree of variability in the personalization of the interactions, maintaining easy extendibility and scalability. The module is designed within the framework of the COACHES project and some implementation details are provided in order to demonstrate its feasibility and capabilities.
Unable to display preview. Download preview PDF.
- 1.Bastianelli, E., Castellucci, G., Croce, D., Basili, R., Nardi, D.: Effective and robust natural language understanding for human-robot interaction. In: Proceedings of 21st European Conference on Artificial Intelligence, pp. 57–62 (2014)Google Scholar
- 2.Boella, G., Pigozzi, G., van der Torre, L.: Normative framework for normative system change. In: Proc. of 8th Int. Conf. on Autonomous Agents and Multiagent Systems (AAMAS) (2009)Google Scholar
- 3.Gockley, R., Bruce, A., Forlizzi, J., Michalowski, M., Mundell, A., Rosenthal, S., Sellner, B., Simmons, R., Snipes, K., Schultz, A.C., et al.: Designing robots for long-term social interaction. In: IEEE/RSJ Int. Conf. on Intelligent Robots and Systems, pp. 1338–1343 (2005)Google Scholar
- 4.Lee, M.K., Forlizzi, J., Kiesler, S., Rybski, P., Antanitis, J., Savetsila, S.: Personalization in HRI: a longitudinal field experiment. In: ACM/IEEE Int. Conf. on Human-Robot Interaction, pp. 319–326. New York, NY, USA (2012)Google Scholar
- 5.Mason, M., Lopes, M.: Robot self-initiative and personalization by learning through repeated interactions. In: ACM/IEEE Int. Conf. on Human-Robot Interaction (HRI), pp. 433–440 (2011)Google Scholar
- 7.Nardi, L., Iocchi, L.: Representation and execution of social plans through human-robot collaboration. In: Beetz, M., Johnston, B., Williams, M.-A. (eds.) ICSR 2014. LNCS, vol. 8755, pp. 266–275. Springer, Heidelberg (2014) Google Scholar