International Conference on Information Systems for Crisis Response and Management in Mediterranean Countries

Information Systems for Crisis Response and Management in Mediterranean Countries pp 205-216

A Position Paper on Improving Preparedness and Response of Health Services in Major Crises

  • Aggelos Liapis
  • Antonis Kostaridis
  • Antonis Ramfos
  • Ian Hall
  • Andrea DeGaetano
  • Nickolaos Koutras
  • Nina Dobrinkova
  • George Leventakis
  • Andrej Olunczek
  • Geert Seynaeve
  • George Boustras
Conference paper

DOI: 10.1007/978-3-319-24399-3_18

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 233)
Cite this paper as:
Liapis A. et al. (2015) A Position Paper on Improving Preparedness and Response of Health Services in Major Crises. In: Bellamine Ben Saoud N., Adam C., Hanachi C. (eds) Information Systems for Crisis Response and Management in Mediterranean Countries. Lecture Notes in Business Information Processing, vol 233. Springer, Cham

Abstract

There exists a huge variety in the occurrence and characteristics of major incidents. Incident management stakeholders and in particular emergency health service providers have to deal with two basic challenges: The disproportion between the needs and the available human/material resources in the response capacity and the inherent time constraints of an emergency. These critical factors play a seminal role in the decision-making process during a crisis event, which affects all levels of command & control (strategic, operational, and tactical). The drawback with current health emergency management systems lies with the command & control operations that should coordinate the actions of the separate services and turn them into an effective, multi-faceted crisis response mechanism. IMPRESS improves the efficiency of decision making in emergency health operations, which has a direct impact on the quality of services provided to citizens. Furthermore it provides a consolidated concept of operations, to effectively manage medical resources, prepare and coordinate response activities, supported by a Decision Support System, using data from multiple heterogeneous sources. The proposed solution facilitates communication between Health Services (and Emergency Responders) at all levels of response and the crisis cycle with the necessary health care systems support, supervision and management of participating organizations. It will assist health services in becoming more proactive, better prepared and interoperable with other emergency response organizations.

Keywords

Incident management Emergency health services First responders Decision support systems Crisis management 

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Aggelos Liapis
    • 1
  • Antonis Kostaridis
    • 2
  • Antonis Ramfos
    • 1
  • Ian Hall
    • 3
  • Andrea DeGaetano
    • 4
  • Nickolaos Koutras
    • 5
  • Nina Dobrinkova
    • 6
  • George Leventakis
    • 7
  • Andrej Olunczek
    • 8
  • Geert Seynaeve
    • 9
  • George Boustras
    • 10
  1. 1.INTRASOFT International SAPeaniaGreece
  2. 2.Satways - Proionta Kai Ypiresies Tilematikis Diktyakon Kai Tilepikinoniakon Efarmogon LimitedChalandriGreece
  3. 3.Department of HealthLondonUK
  4. 4.Consiglio Nazionale delle RicercheRomeItaly
  5. 5.ADITESS, Advanced Intergrated Technology Solutions & Services LimitedAthensGreece
  6. 6.Institute of Information and Communication TechnologiesSofiaBulgaria
  7. 7.Center For Security Studies - KEMEAAthensGreece
  8. 8.Fraunhofer-Gesellschaft zur Foerderung der Angewandten Forschung E.VDresdenGermany
  9. 9.Ecomed bvbaBrusselBelgium
  10. 10.AS Cyprus College LimitedNicosiaCyprus

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