To Facilitate or Not? Understanding the Role of the Teacher in Using a Serious Game

  • Jannicke Baalsrud HaugeEmail author
  • Theodore Lim
  • James Ritchie
  • Matthias Kalverkamp
  • Francesco Bellotti
  • Claudia Ribeiro
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9221)


The challenge of delivering personalized learning experiences in a large class, and through groups or teams, is an undertaking fraught with difficulties. Yet it is a necessary experience for engineering education since engineering in the real world are team-based events that build from individual knowledge. This paper reports on the learning of supply chain management (SCM), a fundamental component in engineering manufacturing operations and logistics planning. The study investigates the use of SHORTFALL a team-based game in conjunction with various degrees of facilitation, supported with taught material. Early results from two separate and independent studies indicate that the usefulness of using SHORTFALL in classes regarding the students’ experience and learning outcomes depends on the prior knowledge of the students as well as on the use of an expert facilitator.


Supply Chain Supply Chain Management Game Play Master Student System Usability Scale 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



This work has been co-funded by the EU under the FP7, in the Games and Learning Alliance (GALA) Network of Excellence, Grant Agreement nr. 258169.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Jannicke Baalsrud Hauge
    • 1
    Email author
  • Theodore Lim
    • 2
  • James Ritchie
    • 2
  • Matthias Kalverkamp
    • 1
  • Francesco Bellotti
    • 3
  • Claudia Ribeiro
    • 4
  1. 1.Bremer Institut für Produktion und LogistikBremenGermany
  2. 2.Institute of Mechanical, Process and Energy Engineering, School of Engineering and Physical SciencesHerriot-Watt UniversityEdinburghUK
  3. 3.DITEN – University of GenoaGenoaItaly
  4. 4.INESC-ID, Instituto Superior TécnicoUniversidade Técnica de LisboaLisbonPortugal

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