Every Answer Has a Question: Exploring Communication and Knowledge Exchange in MOOCs Through Learning Analytics

  • Irene-Angelica ChountaEmail author
  • Tobias Hecking
  • H. Ulrich Hoppe
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9334)


This paper aims to explore the use of common learning analytics methods, such as activity metrics and network analytics, in order to study and analyse the activity of users and the communication flow in discussion forums that serve Massive Open Online Courses (MOOCS). We particularly seek to identify trends and patterns that may potentially be used to support the communication and information exchange between MOOCs participants. To that end, we applied existing metrics and methods on the log files of a discussion forum that supported participants’ communication for a Coursera MOOC. We present the methodology of the study as well as the results and findings with respect to knowledge exchange and information flow in the case of a massive online course.


Moocs Learning analytics Activity metrics Network analytics Discussion forums 


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Irene-Angelica Chounta
    • 1
    Email author
  • Tobias Hecking
    • 1
  • H. Ulrich Hoppe
    • 1
  1. 1.University of Duisburg-EssenDuisburgGermany

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