Verbal and Nonverbal Skills in Open Communication: Comparing Experienced and Inexperienced Radio Duos

  • Noriko Suzuki
  • Yu Oshima
  • Haruka Shoda
  • Mamiko Sakata
  • Noriko Ito
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 9185)


This paper examines how the difference in talk skill for open communication affects the orientation of the verbal and nonverbal behaviors of the talk partner or audience. An experiment was carried out using multiple radio duos having different levels of talk skill, i.e., experienced and inexperienced. The experiment’s task was conducted in a pseudo-radio setting under three conditions: audience-present talk, audience-absent talk, and audience-absent/post-talk sessions. The speech and body gestures of all participants were video-recorded and analyzed. The results suggest that the different levels of experience in radio talk are expressed in different speech and gesture orientations. These findings seem applicable to the speech- and gesture-expression model for conversational robots, especially for nursing-care robots designed to talk with other robots or cohabitants.


Open communication Radio talk skill Orientation of verbal and nonverbal behaviors Experienced and inexperienced radio duos 



The contents of this study are based on the second author’s master thesis. We thank 28 students at Doshisha University for their participation in the experiment. We also thank Haru Nitta, Kana Shirai, Koshi Nishimoto, and Tomoki Yao for their fruitful discussions on this study.


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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Noriko Suzuki
    • 1
  • Yu Oshima
    • 2
  • Haruka Shoda
    • 2
    • 3
  • Mamiko Sakata
    • 2
  • Noriko Ito
    • 2
  1. 1.Faculty of Business AdministrationTezukayama UniversityNaraJapan
  2. 2.Department of Culture and Information ScienceDoshisha UniversityKyotanabe, KyotoJapan
  3. 3.Japan Society for the Promotion of ScienceChiyoda-ku, TokyoJapan

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