Howley I., Tomar G., Yang D., Ferschke O., Rosé C.P. (2015) Alleviating the Negative Effect of Up and Downvoting on Help Seeking in MOOC Discussion Forums. In: Conati C., Heffernan N., Mitrovic A., Verdejo M. (eds) Artificial Intelligence in Education. AIED 2015. Lecture Notes in Computer Science, vol 9112. Springer, Cham
Through the lens of Expectancy Value Theory, we examine the effect of help giver badges, information about helper expertise, and up- and downvoting on help seeking in a MOOC discussion forum. Results show that badges alleviated the negative impact on help seeking introduced by up- and downvoting.
Help seeking MOOCs Reputation systems Discussion forums