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User Modeling Optimization for the Conversational Human-Machine Interfaces

  • David GriolEmail author
  • José Manuel Molina
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 368)

Abstract

In this paper, we test the applicability of a statistical user modeling technique to develop a simulated user agent that generates dialogs which are similar to real human-machine spoken interactions. The proposed user simulation technique decides the next response of the agent taking into account the previous user turns, the last system answer and the objective of the dialog. In our contribution, we present the results of the comparison between a corpus acquired from real interactions of users with a conversational agent and a corpus acquired by means of the proposed user simulation technique. To do so, we describe the practical application of our proposal for a conversational agent providing tourist information in natural language, employing a comprehensive set of measures for its evaluation.

Keywords

Agent simulation User modeling Conversational agents Human machine interfaces Spoken interaction 

Notes

Acknowledgments

This work was supported in part by Projects MINECO TEC2012-37832-C02-01, CICYT TEC2011-28626-C02-02, CAM CONTEXTS (S2009/TIC-1485).

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Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  1. 1.Computer Science DepartmentCarlos III University of MadridLeganésSpain

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