Using ICT for Tacit Knowledge Preservation in Old Age

  • Isabel Marcelino
  • José Góis
  • Rosalía Laza
  • António Pereira
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 376)


As the world population is aging, numerous challenges were raised. How to maintain a sustainable aging? How to increase the active role of older adults in society? How to promote healthy aging along with the improvement of social and technological inclusion and enhance emotional well-being? How to preserve the vast tacit knowledge existent in seniors? Pervasive computing can giving an enormous contribution to overcome this issues. In the present paper we introduce eService platform as a novel service ecosystem mainly developed for senior population, including life experiences and knowledge record service. We have researched and selected the most relevant accessibility guidelines concerning senior population and made a low fidelity prototype, followed by both fidelity prototypes, one with and one without guideline application. Finally we conducted usability tests and semi structured interviews with 6 individuals to validate our work. The experimental results demonstrated that the proposed guideline checklist was validated, well accepted and easy to use by seniors. They also validate the extreme importance of knowledge preservation.


Gerontechnology Knowledge preservation Older adults 



This work was partially funded by the [14VI05] Contract-Programme from the University of Vigo.


  1. 1.
    U. Nations, Population Ageing and Development 2012 (2012)Google Scholar
  2. 2.
    Y. Barnard, M.D. Bradley, F. Hodgson, A.D. Lloyd, Learning to use new technologies by older adults: perceived difficulties, experimentation behaviour and usability. Comput. Human Behav. 29(4), 1715–1724 (2013)CrossRefGoogle Scholar
  3. 3.
    V.T. Oliveira Catarina, R. Manuel, P. Anabela, B. Maria, M. António, Estudo do Perfil do Envelhecimento da População Portuguesa (2010)Google Scholar
  4. 4.
    O Envelhecimento da População: Dependência, Ativação e Qualidade (Lisbon, 2012)Google Scholar
  5. 5.
    I. Marcelino, J. Barroso, J. Bulas Cruz, A. Pereira, Elder Care Architecture. In Third International Conference on Systems and Networks Communications, 2008, pp. 349–354Google Scholar
  6. 6.
    I. Marcelino, A. Pereira, Elder Care Modular Solution. In Second International Conference on Advances in HumanOriented and Personalized Mechanisms Technologies and Services, 2009, pp. 1–6Google Scholar
  7. 7.
    I. Marcelino, J. Barroso, J. Bulas Cruz, A. Pereira, Elder care architecture, a physical and social approach. Int. J. Adv. Life Sci. 2(61.2), 53–62 (2010)Google Scholar
  8. 8.
    I. Marcelino, D. Lopes, M. Reis, F. Silva, R. Laza, A. Pereira, Using the eServices platform for detecting behavior patterns deviation in the elderly assisted living : a case study. Biomed. Res. Int. (2014)Google Scholar
  9. 9.
    Great Life Stories (2007), Accessed 04 May 2013
  10. 10.
  11. 11.
    E. Thiry, S. Lindley, R. Banks, T. Regan, Authoring personal histories : exploring the timeline as a framework for meaning making (2013)Google Scholar
  12. 12.
    Association of Personal Historians (2011), Accessed: 04 May 2013
  13. 13.
    M. Crete-Nishihataa, R. Baeckera, M. Massimia, D. Ptaka, R. Campigottoa, L. Kaufmana, A. Brickmanb, G. Turnerc, J. Steinermand, S. Blackc, Reconstructing the past: personal memory technologies are not just personal and not just for memory. Human–Comput. Interact. (2012)Google Scholar
  14. 14.
    P. Subramaniam, B. Woods, The impact of individual reminiscence therapy for people with dementia: systematic review. Expert Rev. Neurother. 12(5), 545–555 (2012)CrossRefGoogle Scholar
  15. 15.
    H. Petrie, N. Bevan, The evaluation of Accessibility, Usability and User Experience. In The Universal Access Handbook, G. Constantine Stephanidis, Foundation for Research & Technology—Hellas, Institute of Computer Science, Crete, Greece and University of Crete, Department of Computer Science, Crete, Ed. (2009)Google Scholar
  16. 16.
    A. Arch, S. Abou-Zahra, H. Shawn, Older users online: WAI guidelines address older users web experience. User Exp. Mag. 8(1), (2009)Google Scholar
  17. 17.
    W3C Standards—Accessibility (2013), Accessed: 18 May 2014
  18. 18.

Copyright information

© Springer International Publishing Switzerland 2015

Authors and Affiliations

  • Isabel Marcelino
    • 1
    • 2
    • 3
  • José Góis
    • 3
  • Rosalía Laza
    • 1
  • António Pereira
    • 2
    • 3
  1. 1.Higher Technical School of Computer EngineeringUniversity of Vigo, Polytechnic BuildingOurenseSpain
  2. 2.INOV INESC InnovationInstitute of New Technologies of LeiriaLeiriaPortugal
  3. 3.School of Technology and Management, Computer Science and Communications Research CentrePolytechnic Institute of LeiriaLeiriaPortugal

Personalised recommendations