Archival Literacy: Different Users, Different Information Needs, Behaviour and Skills

  • Polona Vilar
  • Alenka Šauperl
Part of the Communications in Computer and Information Science book series (CCIS, volume 492)


A pilot study of Slovenian and Bosnian archivists was conducted regarding their opinions and perceptions of archival users, because this area is still neglected in the two countries. Most participants thought of researchers and lay users coming to the archives or sending requests as the biggest user groups. They did not consider creators or themselves as users. They thought the knowledge of the history, creators, languages and scripts as some of the specific skills. They have not heard of archival literacy but thought that the definition of information literacy may be applied to archives as well. Most of them had received no education in this area and thought there is no particular need for it. Interviewing proved to be an appropriate data gathering method. We need to improve terminology, establish better rapport with clearer introductions and develop more specific questions particularly in information literacy area.


Archives archivists users competences information literacy archival literacy Slovenia Bosnia and Herzegovina BIH 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Polona Vilar
    • 1
  • Alenka Šauperl
    • 1
  1. 1.Faculty of Arts, Department of LIS&BSUniversity of LjubljanaLjubljanaSlovenia

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