Relationship Selling: A Synopsis of Recent Research

Abstract
  • Joe Chapman
  • Stephanie Rauck
Conference paper
Part of the Developments in Marketing Science: Proceedings of the Academy of Marketing Science book series (DMSPAMS)

Abstract

This abstract provides an overview of some of the recent research on relationship selling. The objective of this overview is to provide a model that incorporates many of the aspects of relationship selling.

Keywords

Customer Satisfaction Product Knowledge Relationship Selling Sales Representative Expansion Stage 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© The Academy of Marketing Science 2015

Authors and Affiliations

  • Joe Chapman
    • 1
  • Stephanie Rauck
    • 1
  1. 1.Ball State UniversityClemsonUSA

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