Assessing the Need for Visibility of Business Processes – A Process Visibility Fit Framework

  • Enrico Graupner
  • Martin Berner
  • Alexander Maedche
  • Harshavardhan Jegadeesan
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8659)


Real-time visibility of relevant information during process execution becomes increasingly feasible leveraging advanced information technologies. However, it remains vague where organizations should exploit the new, but also cost-intensive opportunities. Theoretically grounded in the Information Processing View (IPV) this paper proposes a decision framework that identifies business processes which need technology investments enabling real-time visibility. The framework considers both, visibility requirements of processes as well as visibility capabilities of information technology.


Process Visibility Information Processing View Process-centric Business Intelligence & Analytics 


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Enrico Graupner
    • 1
    • 2
  • Martin Berner
    • 1
    • 3
  • Alexander Maedche
    • 1
  • Harshavardhan Jegadeesan
    • 3
  1. 1.Institute for Enterprise SystemsUniversity of MannheimMannheimGermany
  2. 2.Commerz Business Consulting GmbHFrankfurt (Main)Germany
  3. 3.SAP AGWalldorfGermany

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