Specifying Flexible Human Behavior in Interaction-Intensive Process Environments

  • Christoph Dorn
  • Schahram Dustdar
  • Leon J. Osterweil
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8659)


Fast changing business environments characterized by unpredictable variations call for flexible process-aware systems. The BPM community addressed this challenge through various approaches but little focus has been on how to specify (respectively constrain) flexible human involvement: how human process participants may collaborate on a task, how they may obtain a joint decision that drives the process, or how they may communicate out-of-band for clarifying task-vital information. Experience has shown that pure process languages are not necessarily the most appropriate technique for specifying such flexible behavior. Hence selecting appropriate modeling languages and strategies needs thorough investigation. To this end, this paper juxtaposes the capabilities of representative human-centric specification languages hADL and Little-JIL and demonstrate their joint applicability for modeling interaction-intensive processes.


Chat Room Process Instance Exception Handling Triage Nurse Social Network User 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Christoph Dorn
    • 1
  • Schahram Dustdar
    • 1
  • Leon J. Osterweil
    • 2
  1. 1.Distributed Systems GroupVienna University of TechnologyAustria
  2. 2.Department of Computer ScienceUniversity of MassachusettsAmherstUSA

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