Towards a Computational Architecture of Dyadic Rapport Management for Virtual Agents

  • Alexandros Papangelis
  • Ran Zhao
  • Justine Cassell
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8637)


Rapport has been identified as an important factor in human task performance. Motivated by the proliferation of virtual agents that assist humans on various tasks, we propose a computational architecture for virtual agents, building on our own work on a dyadic model of rapport between humans and virtual agents. We show how such a system can be trained in order to build, maintain and destroy rapport.


User Model Dialogue Policy Virtual Agent Computational Architecture Dialogue Manager 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Alexandros Papangelis
    • 1
  • Ran Zhao
    • 1
  • Justine Cassell
    • 1
  1. 1.ArticuLabCarnegie Mellon UniversityPittsburghUSA

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