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Against the Odds: Managing the Unmanagable in a Time of Crisis

  • Diomidis Spinellis
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8484)

Abstract

Information technology systems at the Greek Ministry of Finance could be the ideal tools for fighting widespread tax evasion, bureaucratic inefficiency, waste, and corruption. Yet making this happen requires battling against protracted procurement processes and implementation schedules, ineffective operations, and rigid management structures. This experience report details some unconventional measures, tools, and techniques that were adopted to sidestep the barriers in a time of crisis. The measures involved meritocracy, it utilization, and management by objectives. Sadly, this report is also a story (still being written) on the limits of such approaches. On balance, it demonstrates that in any large organization there are ample opportunities to bring about change, even against considerable odds.

Keywords

Open Source Software Public Procurement Agile Development Agile Software Development Human Resource Management System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Diomidis Spinellis
    • 1
  1. 1.Department of Management Science and TechnologyAthens University of Economics and BusinessAthensGreece

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