Measuring the Impact of Emergence in Business Applications

Conference paper
Part of the Progress in IS book series (PROIS)


Enterprise software systems must be designed for flexibility to allow adaptation of their inter-organizational relationships and their products to changing requirements or contexts while retaining existing functionality and user acceptance. To support this, we introduce the notion of Emergent Enterprise Software Systems. Emergent Enterprise Software Systems combine existing software paradigms with proactive and self-x behaviors into a stable and reliable software system. This is mainly achieved via new concepts, methods, tools and technologies. One of the main challenges is how to measure the impact of emergent software, i.e., to determine the benefit of these methodological and technological solutions with regard to business goals. This requires a goal-oriented measurement approach encompassing the definition of measurement goals, the definition of metrics, and the interpretation of measured data in the underlying context. In this paper, we outline a goal-oriented approach (GQM) for quantitatively measuring the impact of emergence enablers, and an approach (GQM+Strategies) for aligning such evaluations across organizational levels.


Technology Evaluation User Context Business Goal Strategy Graph Measurement Goal 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.



The work presented in this paper was partially funded by the Software-Cluster projects EMERGENT and SINNODIUM ( under grant no. 01IC10S01 and 01IC12S01F, the ARTEMIS Joint Undertaking under grant agreement no. 269335, and the German Federal Ministry of Education and Research (BMBF). The authors assume responsibility for the content.


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Copyright information

© Springer International Publishing Switzerland 2014

Authors and Affiliations

  • Dieter Rombach
    • 1
  • Michael Kläs
    • 1
  • Christian Webel
    • 1
  1. 1.Fraunhofer Institute for Experimental Software Engineering (IESE)KaiserslauternGermany

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