What Older People Expect of Robots: A Mixed Methods Approach
This paper focuses on how older people in Sweden imagine the potential role of robots in their lives. The data collection involved mixed methods, including focus groups, a workshop, a questionnaire and interviews. The findings obtained and lessons learnt from one method fed into another. In total, 88 older people were involved. The results indicate that the expectations and preconceptions about robots are multi-dimensional and ambivalent. Ambivalence can been seen in the tension between the benefits of having a robot looking after the older people, helping with or carrying out tasks they no longer are able to do, and the parallel attitudes, resilience and relational inequalities that accompany these benefits. The participants perceived that having a robot might be “good for others but not themselves”, “good as a machine not a friend” while their relatives and informal caregivers perceived a robot as “not for my relative but for other older people”.
KeywordsMixed methods Older people Expectations Preconceptions Robots
Unable to display preview. Download preview PDF.
- 2.Koskinen, I., et al.: Design Research Through Practice: From the Lab, Field, and Showroom. Morgan Kaufmann (2011)Google Scholar
- 3.Latour, B., Woolgar, S.: Laboratory life: The construction of scientific facts. Princeton Univ. Pr. (1979)Google Scholar
- 4.Wyatt, S.: Non-users also matter: The construction of users and non-users of the Internet. In: How Users Matter The Co-construction of Users and Technology, pp. 67–79 (2003)Google Scholar
- 5.Ihde, D.: Bodies in technology, vol. 5. U. of Minnesota Press (2002)Google Scholar
- 9.Bemelmans, R., et al.: Socially assistive robots in elderly care: A systematic review into effects and effectiveness. Journal of the American Medical Directors Association 13(2), 114–120 (2012), e1Google Scholar
- 10.Kidd, C.D., Taggart, W., Turkle, S.: A sociable robot to encourage social interaction among the elderly. In: Proceedings of 2006 IEEE International Conference on Robotics and Automation, ICRA. IEEE (2006)Google Scholar
- 13.Beer, J.M., et al.: The domesticated robot: Design guidelines for assisting older adults to age in place. ACM (2012)Google Scholar
- 15.Rogers, E.M.: Diffusion of innovations. Free Pr. (1995)Google Scholar
- 16.Dautenhahn, K., et al.: What is a robot companion-friend, assistant or butler? In: 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS 2005). IEEE (2005)Google Scholar
- 17.Akrich, M.: The description of technical objects. Shaping Technology/Building Society, 205–224 (1992)Google Scholar
- 18.Latour, B.: Pandora’s hope: Essays on the reality of science studies. Harvard University Press (1999)Google Scholar