An Application of Computational Collective Intelligence to Governance and Policy Modelling

  • Tien Van Do
  • Tamas Krejczinger
  • Michal Laclavik
  • Nguyen-Thinh Le
  • Marcin Maleszka
  • Giang Nguyen
  • Ngoc Thanh Nguyen
Conference paper
Part of the Studies in Computational Intelligence book series (SCI, volume 479)

Abstract

The spread of social media provides a great opportunity to enhance the transparency, participation and collaboration in modern democracies. Since nothing is perfect, a best practice engineering approach can be used to continuously monitor processes and operations that are applied in increasing the participation of people and improving public service provision. This paper outlines some basic concept of our initiative called “Knowledge Management Tools for Quality of Experience Evaluation and Policy Modeling-KNOWN” that aims at the modeling and analysis of data collected from social media and other online sources. The purpose is to provide quantitative information and feedbacks regarding the quality of open government and public service provision.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Bell, M.: Introduction to Service-Oriented Modelling. In: Service-Oriented Modelling: Service Analysis, Design, and Architecture. Wiley & Sons (2008)Google Scholar
  2. 2.
    Berners-Lee, T., et al.: The Semantic Web, pp. 29–37. Scientific American (2001)Google Scholar
  3. 3.
    Caracciolo, C., et al.: Results of the ontology alignment evaluation initiative 2008. In: Proc. of the 3rd International Workshop on Ontology Matching, held at the International Semantic Web Conference, pp. 73–119 (2008)Google Scholar
  4. 4.
    Huckfeldt, R., Johnson, P.E., Sprague, J.: Political Disagreement. The Survival of Diverse Opinions within Communication Networks. Cambridge University Press (2004)Google Scholar
  5. 5.
    Latane, B.: The psychology of social impact. Am. Psychol. 36, 343 (1981)CrossRefGoogle Scholar
  6. 6.
    Lathrop, D., Ruma, L.: Open government: Collaboration, transparency, and participation in practice. O’Reilly Media (2010)Google Scholar
  7. 7.
    Lee, G., Kwak, Y.H.: An Open Government Maturity Model for social media-based public engagement. Government Information Quarterly 29, 492–503 (2012)CrossRefGoogle Scholar
  8. 8.
    Manning, C.D., et al.: Introduction to Information Retrieval. Cambridge University Press (2008)Google Scholar
  9. 9.
    Mihalcea, R.F., Radev, D.R.: Graph-Based Natural Language Processing and Information Retrieval. Cambridge University Press, New York (2011)MATHCrossRefGoogle Scholar
  10. 10.
    Newman, M.: Networks: An Introduction. Oxford University Press, Inc., New York (2010)Google Scholar
  11. 11.
    Nguyen, N.T.: A Method for Ontology Conflict Resolution and Integration on Relation Level. Cybernetics and Systems 38(8), 781–797 (2007)MATHCrossRefGoogle Scholar
  12. 12.
    Scheuer, O., et al.: Computer-Supported Argumentation: A Review of the State-of-the-Art. Int. Journal of CSCL (2010)Google Scholar
  13. 13.
    Sommerville, I.: Software Engineering, 9/e edn. Addison-Wiley (2011)Google Scholar
  14. 14.
    Stocker, R., et al.: Network structures and agreement in social network simulations. Journal of Artificial societies and social simulation 5(4) (2002)Google Scholar
  15. 15.
    The White House. Memorandum for the heads of executive departments and agencies: Transparency and open government (2009) Google Scholar

Copyright information

© Springer International Publishing Switzerland 2013

Authors and Affiliations

  • Tien Van Do
    • 1
  • Tamas Krejczinger
    • 1
  • Michal Laclavik
    • 4
  • Nguyen-Thinh Le
    • 3
  • Marcin Maleszka
    • 2
  • Giang Nguyen
    • 4
  • Ngoc Thanh Nguyen
    • 2
  1. 1.Department of Networked Systems and ServicesBudapest University of Technology and EconomicsBudapestHungary
  2. 2.Institute of InformaticsWroclaw University of TechnologyWroclawPoland
  3. 3.Department of InformaticsClausthal University of TechnologyClausthalGermany
  4. 4.Institute of InformaticsSlovak Academy of SciencesBratislavaSlovakia

Personalised recommendations