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Critical Success Factors of Hybrid-ERP Implementations

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Book cover Knowledge Management in Organizations (KMO 2021)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1438))

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Abstract

The idea of combining the advantages of ERP systems with the benefits of cloud computing is being taken up by more and more companies. ERP systems are seen as the primary systems to provide a single source of information/knowledge. Yet today, companies often decide to switch from on-premise ERP solutions to cloud-ERP solutions or to a combination of cloud-ERP in a group structure in addition to an on-premise system in group branches. A variety of factors influence cloud-ERP implementations. To be able to carry out an application successfully and with maximum efficiency, it thus makes sense to investigate critical success factors influencing their application as an addition to on-premise systems. Eight critical success factors were selected from the literature and checked for their relevance and importance in practice. To structure these factors, a distinction was made between organizational and technological success factors. Furthermore, using interviews and subsequent qualitative content analysis, the feedback of consultants and company experts, who already completed cloud based ERP implementations, was integrated.

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Authors and Affiliations

  1. Management, Communication and IT, MCI Entrepreneurial School, Universitätsstraße 15, 6020, Innsbruck, Austria

    Christian Ploder, Reinhard Bernsteiner, Stephan Schlögl & Johannes Walter

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  1. Christian Ploder
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  2. Reinhard Bernsteiner
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  3. Stephan Schlögl
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  4. Johannes Walter
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Correspondence to Christian Ploder .

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Editors and Affiliations

  1. Staffordshire University, Stoke-on-Trent, UK

    Lorna Uden

  2. National University of Kaohsiung, Kaohsiung, Taiwan

    I-Hsien Ting

  3. National University of Kaohsiung, Kaohsiung, Taiwan

    Kai Wang

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Ploder, C., Bernsteiner, R., Schlögl, S., Walter, J. (2021). Critical Success Factors of Hybrid-ERP Implementations. In: Uden, L., Ting, IH., Wang, K. (eds) Knowledge Management in Organizations. KMO 2021. Communications in Computer and Information Science, vol 1438. Springer, Cham. https://doi.org/10.1007/978-3-030-81635-3_25

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  • DOI: https://doi.org/10.1007/978-3-030-81635-3_25

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