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A First Approach for Implementing a Telepresence Robot in an Industrial Environment

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Abstract

While after months of virtual-only meetings, the benefits of face-to-face meetings have been clearly missed, the alternatives are not only remote and on-site. An interesting path to explore is the usage of telepresence robots (TPR). A TPR is a video conference system with remote control movement capabilities. It allows individuals to work remotely from one place (e.g., home) while at the same time experiencing another place (e.g., production plant). Despite having been used to promote social interaction in office, academic, and medical environments, TPRs have not been implemented in an industrial context. Similarly, formal research for TPR application in industrial environments is amiss. This paper provides an overview of a series of preliminary tests and interviews with technical users and industry experts to determine suitable implementation scenarios and requirements for a TPR in an industrial environment. As a conclusion, an initial set of requirements and four possible application scenarios are presented.

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Acknowledgments

This research was partially supported by the German Federal Ministry of Education and Research (Project SEAMLESS, 02K18D034 and Zwanzig20 - Allianz 3Dsensation - Human-Machine-Interaction-Labs; TP1: Human-Centered-Design-Lab”, 03ZZ04X02A). The sponsor had no role in the study design, the collection, analysis, and interpretation of the data, the writing of the report, or the submission of the paper for publication. We are very grateful to Thomas Loeffler and Tim Schleicher for their assistance and constructive comments.

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Correspondence to Francisco Hernandez .

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Hernandez, F., Waechter, M., Bullinger, A.C. (2021). A First Approach for Implementing a Telepresence Robot in an Industrial Environment. In: Nunes, I.L. (eds) Advances in Human Factors and System Interactions. AHFE 2021. Lecture Notes in Networks and Systems, vol 265. Springer, Cham. https://doi.org/10.1007/978-3-030-79816-1_18

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  • DOI: https://doi.org/10.1007/978-3-030-79816-1_18

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