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Socio-psychological Conditions for Forming Trust-Based Relationships Between Employees in Commercial Organizations

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Сooperation and Sustainable Development

Abstract

The purpose of the research is to identify socio-psychological conditions for forming trust-based relationships between employees in commercial organizations. The authors’ conclusions are based on understanding of trust-based relationships as a necessary condition for socio-psychological relations and communication, internal state of readiness to show trust. The authors empirically identify social and psychological conditions for forming trust-based relationships between employees in commercial organizations. Such conditions are the following: management style in an organization, self-confidence of employees and common basic values. The research concretizes psychological approaches to the study of trust-based interpersonal relationships; it is proven that management style, level of self-confidence and shared values of employees are of influence on the forming of trust-based relations between employees in commercial organizations.

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Mironova, O.I., Ruonala, L.A., Volodarskaya, E.A. (2022). Socio-psychological Conditions for Forming Trust-Based Relationships Between Employees in Commercial Organizations. In: Bogoviz, A.V., Suglobov, A.E., Maloletko, A.N., Kaurova, O.V. (eds) Сooperation and Sustainable Development. Lecture Notes in Networks and Systems, vol 245. Springer, Cham. https://doi.org/10.1007/978-3-030-77000-6_25

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