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Requirements for an Incentive-Based Assistance System for Manual Assembly

Conference paper
Part of the Lecture Notes in Logistics book series (LNLO)

Abstract

The customization of products and variable market demands result in increasing product varieties and smaller product volumes. As full automation of such processes is not cost-effective yet, the assembly and inspection are often performed at manual workstations. As a consequence, assembly workers have to manage complex assembly processes with a wide diversity of assembly components and varying assembly steps. This increases the need for individual assistance in modern assembly systems. So far, assistance mainly focuses on some process-related aspects of assembly processes, while system acceptance, motivational aspects and individual support needs of the worker are not considered. Therefore, based on theoretical discussions and expert interviews, this paper defines requirements for human-centered assistance systems that combine individual assistance with incentive systems. In a case study, the obtained requirements for incentive-based assistance systems are applied to a modeled assembly process of an extruder for a 3D printer. Finally, general implications and dependencies of the requirements on manual assembly are discussed.

Keywords

Assistance systems Manual assembly Requirements definition Operator 4.0 Incentive-based assistance Industry 4.0 

Notes

Acknowledgment

The authors would like to thank the European Regional Development Fund (EFRE) and the Bremer Aufbau-Bank (BAB) for their support within the project AxIoM - Gamified AI assistance system for support of manual assembly processes (funding code: FUE0619B).

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Copyright information

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.BIBA – Bremer Institut für Produktion und Logistik GmbH at the University of BremenBremenGermany
  2. 2.Faculty of Production EngineeringUniversity of BremenBremenGermany

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