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Requirements for an Incentive-Based Assistance System for Manual Assembly

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Dynamics in Logistics (LDIC 2020)

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Abstract

The customization of products and variable market demands result in increasing product varieties and smaller product volumes. As full automation of such processes is not cost-effective yet, the assembly and inspection are often performed at manual workstations. As a consequence, assembly workers have to manage complex assembly processes with a wide diversity of assembly components and varying assembly steps. This increases the need for individual assistance in modern assembly systems. So far, assistance mainly focuses on some process-related aspects of assembly processes, while system acceptance, motivational aspects and individual support needs of the worker are not considered. Therefore, based on theoretical discussions and expert interviews, this paper defines requirements for human-centered assistance systems that combine individual assistance with incentive systems. In a case study, the obtained requirements for incentive-based assistance systems are applied to a modeled assembly process of an extruder for a 3D printer. Finally, general implications and dependencies of the requirements on manual assembly are discussed.

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Acknowledgment

The authors would like to thank the European Regional Development Fund (EFRE) and the Bremer Aufbau-Bank (BAB) for their support within the project AxIoM - Gamified AI assistance system for support of manual assembly processes (funding code: FUE0619B).

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Authors and Affiliations

  1. BIBA – Bremer Institut für Produktion und Logistik GmbH at the University of Bremen, Bremen, Germany

    Christoph Petzoldt, Thies Beinke & Michael Freitag

  2. Faculty of Production Engineering, University of Bremen, Bremen, Germany

    Dennis Keiser & Michael Freitag

Authors
  1. Christoph Petzoldt
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  2. Dennis Keiser
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  3. Thies Beinke
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  4. Michael Freitag
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Corresponding author

Correspondence to Christoph Petzoldt .

Editor information

Editors and Affiliations

  1. BIBA - Bremer Institut für Produktion und Logistik GmbH, Bremen, Germany

    Michael Freitag

  2. Maritime Business and Logistics, University of Bremen, Bremen, Germany

    Hans-Dietrich Haasis

  3. Logistics Management, University of Bremen, Bremen, Germany

    Herbert Kotzab

  4. Department of Production Engineering, Universität Bremen, Bremen, Germany

    Jürgen Pannek

Appendix

Appendix

See Table A1.

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Petzoldt, C., Keiser, D., Beinke, T., Freitag, M. (2020). Requirements for an Incentive-Based Assistance System for Manual Assembly. In: Freitag, M., Haasis, HD., Kotzab, H., Pannek, J. (eds) Dynamics in Logistics. LDIC 2020. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-030-44783-0_50

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  • DOI: https://doi.org/10.1007/978-3-030-44783-0_50

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  • Print ISBN: 978-3-030-44782-3

  • Online ISBN: 978-3-030-44783-0

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