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A Concept for a Consumer-Centered Sustainable Last Mile Logistics

Conference paper
Part of the Lecture Notes in Logistics book series (LNLO)

Abstract

The amount of home deliveries of online purchased consumer goods has significantly increased in the past years. The logistics of home delivered goods is however negatively impacting the ecological environment as more packing and additional delivery tours arise. However, the environmental attitude of consumers is at the same time increasing too, which leads to a kind of dilemma of how to combine environmental consciousness with the convenience of online shopping? This paper proposes a methodological approach for designing a consumer-centered sustainable last mile logistics system and its evaluation. The suggested method combines discrete choice experiments with computer simulations which allows a feedback loop in the sustainable design of deliveries to consumers’ homes.

Keywords

Sustainability Human centered logistics Discrete choice experiment Simulation 

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Copyright information

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.University of BremenBremenGermany
  2. 2.BIBA – Bremer Institut für Produktion und Logistik GmbHBremenGermany
  3. 3.Universiti Utara MalaysiaSintokMalaysia

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