Product-Service System Modularization: A Systematic Review

  • Lorena Hernández MastrapaEmail author
  • Maria Pontes Assumpção
  • Daniel R. Tasé Velázquez
  • Caroline Kuhl Gennaro
  • Everton Dias de Oliveira
Conference paper
Part of the Lecture Notes on Multidisciplinary Industrial Engineering book series (LNMUINEN)


The continuous progress of the globalization of manufacturing industry and competition between manufacturing companies is becoming stronger. Nowadays, the simple product’s production does not fully meet the market demands. That is why manufacturing companies are being forced to create new strategies for survival and development. As a result, many manufacturers began to seek benefits by adding services to the final products, which means moving from selling products to selling products and services (PSS) systems. PSS enables innovations for products and business processes, and its result is the growth of business activities with new and current customers. In addition, modularized PSS can solve conflicts between customization and low cost. Therefore, this article analyze the techniques used for PSS modularization and the advantages it brings to companies and customers. This study allowed observing that current techniques and/or methods for PSS modularization are house of quality approach, fuzzy logic, clustering method, correlation analysis, mathematical optimization models and other qualitative-empirical models described as well.


Modularization Servitization Product-service system (PSS) Modularization methods 


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Methodist University of PiracicabaSanta Bárbara d’OesteBrazil

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