Importance of the 5S Methodology to Occupational Safety and Health: A Case Study in a Branch of the Asia Commercial Bank in Vietnam

  • Trần Trúc Ngân CaoEmail author
  • Susana Costa
  • Paula Carneiro
Part of the Studies in Systems, Decision and Control book series (SSDC, volume 277)


Modern management in companies comprises not only the quality management system based on the ISO series 9000:2000 standards, but also the adoption of the Total Quality Management (TQM). In the implementation of the TQM, the concept of 5S is more and more common. The 5S methodology has become the topic of research in the recent times. Implementation of 5S results in immense benefits to the company. This goal of this research was to evaluate the importance of 5S methodology to occupational safety and health through a case study in Cu Chi Branch—Asia Commercial Bank in Vietnam. The bank has applied ISO 9001:2000 and the 5S methodology in the management process. Insight is provided into how the 5S has been implemented in ACB and the key factors on its successful 5S program in workplace occupational safety and health are revealed. It is the authors belief that implementation of 5S may be useful for organizations in creating a well-organized, safe and healthy workplace.


5S Workplace Safety Health 



The primary author would like to thank the Asia Commercial Bank, the managers of Cu Chi Branch for providing the data and insight into 5S program as well as the School of Engineering of Minho University for supporting this study.


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.University of MinhoBragaPortugal
  2. 2.School of EngineeringCentro ALGORITMI, University of MinhoGuimarãesPortugal

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