Process Support and Visual Adaptation to Assist Visual Trend Analytics in Managing Transportation Innovations

Abstract

In the domain of mobility and logistics, a variety of new technologies and business ideas are arising. Beside technologies that aim on ecologically and economic transportation, such as electric engines, there are also fundamental different approaches like central packaging stations or deliveries via drones. Yet, there is a growing need for analytical systems that enable identifying new technologies, innovations, business models etc. and give also the opportunity to rate those in perspective of business relevance. Commonly adaptive systems investigate only the users’ behavior, while a process-related supports could assist to solve an analytical task more efficient and effective. In this article an approach that enables non-experts to perform visual trend analysis through an advanced process support based on process mining is described. This allow us to calculate a process model based on events, which is the baseline for process support feature calculation. These features and the process model enable to assist non-expert users in complex analytical tasks.