Mobility in the Era of Digitalization: Thinking Mobility as a Service (MaaS)

  • Luís BarretoEmail author
  • António Amaral
  • Sara Baltazar
Part of the Studies in Computational Intelligence book series (SCI, volume 864)


The planning and design of sustainable and smart cities—cities of the future—should properly address the challenges that arise by the every day growth of the urban population. Mobility is an important issue considering social inclusion and the sustainable development of such cities. Thus, future mobility will have an increased importance when having to plan and design the cities of tomorrow. A key component of any future mobility and its metabolism is what is known as Mobility as a Service (MaaS), representing emerging opportunities from any type or mode of transportation in future cities. Through an empirical and explorative research methodology, this chapter presents the main issues and characteristics that any future MaaS should consider. Concluding, some features and trends are presented that should be considered in the development of future MaaS systems, allowing a more convenient provision of sustainable, versatile and attractive mobility services.


Mobility as a service (MaaS) MaaS systems Cities of the future Sustainable and smart cities Smart mobility 



This work was supported by FEDER (Fundo Europeu de Desenvolvimento Regional) through Programa Operacional Competitividade e Internacionalização, in the scope of the Project"ALTO MINHO. SMOB - Mobilidade Sustentável para o Alto Minho", Ref. POCI-01-0145-FEDER-024043.


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Escola Superior de Ciências Empresariais, Instituto Politécnico Viana do CasteloValençaPortugal
  2. 2.Escola Superior de Tecnologia e Gestão, Instituto Politécnico doFelgueirasPortugal

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