Advertisement

About on Organizational Impact on the Adoption of New Technologies in Tourism

  • Valeri Marco
  • De Angelis Cinzia
  • Fondacaro Rosario
  • Grazia Chiara Elmo
Conference paper
  • 13 Downloads
Part of the Springer Proceedings in Business and Economics book series (SPBE)

Abstract

The aim of this paper is to investigate whether the adoption of a blockchain technology can facilitate improvements in the governance and management of tourism businesses and what are the opportunities, risks and benefits by adopting this technology to create new marketplaces. Innovation adoption has been widely debated among scholars in order to identify variables and models that boost adoption processes within touristic firms. Although tblockchain is still at an early-age of development, it is also beginning to influence the tourism sector through cryptocurrencies, smart contracts, and decentralized applications. Given the importance of intermediaries in tourism sector, systems that will maintain these professional figures facilitating the transactions between the parties are being developed. This conceptual paper intends to propose a discussion on the potentiality of the application of blockchain in the tourism sector. It also suggests a number of research directions that have not been adequately investigated yet. In particular, scholars do not seem to have caught all the implications of this innovation adoption, especially for SMEs in tourism.

Keywords

Hospitality Destination management and destination governance New technology Competitive advantage Blockchain for tourism 

JEL Classification

Z32 

References

  1. Cancelas, A. (2018). What we can expect from blockchain in tourism industry. Retrieved from https://www.wearemarkeing.com/blog/what-we-can-expect-from-blockchain-in-the-tourism-industry.html.
  2. Casaleggio Associati. (2018, November). Blockchain for business, report n. 15. Retrieved from https://www.casaleggio.it/wp-content/uploads/2018/11/Blockchain-for-business_2018_11ITA.pdf
  3. Chang, S. E., Chen, Y. C., & Lu, M. F. (2019). Supply chain re-engineering using blockchain technology: A case of smart contract based tracking process. Technological Forecasting and Social Change, 144, 1–11.CrossRefGoogle Scholar
  4. Firica, O. (2017). Blockchain technology: promises and realities of the year 2017. Quality—Access to Success, 18, 51–58.Google Scholar
  5. Hughes, A., Park, A., Kietzman, J., & Brown, C. (2019). Beyond Bitcoin: What blockchain and distributed ledger technologies mean for firms. Business Horizons, 62, 273–281.CrossRefGoogle Scholar
  6. Kwok, A., & Koh, S. (2018). Is blockchain technology a watershed for tourism development? Current Issue in Tourism, 1, 1–6.Google Scholar
  7. Libra Association Member. (2019). An introduction to Libra. Retrieved from https://libra.org/en-US/white-paper/
  8. Mofokeng, N., & Fatima, T. (2018). Future tourism trends: Utilizing non-fungible tokens to aid wildlife conservation. African Journal of Hospitality, Tourism and Leisure, 7(4).Google Scholar
  9. Nakamoto, S. (2008). Bitcoin: A peer-to-peer electronic cash system. Retrieved from https://bitcoin.org/bitcoin.pdf.
  10. Nowiński, W., & Kozma, M. (2017). How can blockchain technology disrupt the existing business models?. Entrepreneurial Business and Economics Review, 5(3), 173–188. Retrieved from  https://doi.org/10.15678/EBER.2017.050309
  11. Önder, I., & Treiblmaier, H. (2018). Blockchain and tourism: Three research propositions. Annals of Tourism Research, 72, 180–182.CrossRefGoogle Scholar
  12. Ozdemir, A., Ar, I. & Erol, I. (2019). Assessment of blockchain applications in travel and tourism industry. Quality & Quantity, 1–15.Google Scholar
  13. Pilkington, M., & Crudu, R. (2017). Blockchain and bitcoin as a way to lift a country out of poverty tourism 2.0 and e-governance in the Republic of Moldova. International Journal of Internet Technology and Secured Transactions, 7(2), 115–143.CrossRefGoogle Scholar
  14. Polukhina, A., Arnaberdiyev, A., & Tarasova, A. (2019). Leading technologies in tourism: using blockchain in Travel Chain project. In Advances in social science, education and humanities research, vol. 318.Google Scholar
  15. Saberi, S., Kouhizadeh, M., Sarkis, J., & Shen, L. (2019). Blockchain technology and its relationships to sustainable supply chain management. International Journal of Production Research, 57(7), 2117–2135.CrossRefGoogle Scholar
  16. Treiblmaier, H. (2018). The impact of the blockchain on the supply chain: a theory-based research framework and a call for action. Supply Chain Management, 23(6), 545–559.CrossRefGoogle Scholar
  17. Wang, Y., Hugh Han, F., & Beynon-Davies, P. (2019). Understanding blockchain technology for future supply chains: a systematic literature review and research agenda. Supply Chain Management: An International Journal, 24(1), 62–84.CrossRefGoogle Scholar
  18. Zsarnoczky, M. (2018). The digital future of the tourism & hospitality industry. Boston Hospitality Review, Spring, pp. 1–10, Retrieved from https://www.bu.edu/bhr/files/2018/06/The-Digital-Future-of-the-Tourism-and-Hospitality-Industry.pdf

Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  • Valeri Marco
    • 1
  • De Angelis Cinzia
    • 1
  • Fondacaro Rosario
    • 1
  • Grazia Chiara Elmo
    • 1
  1. 1.Faculty of EconomicsNiccolò Cusano UniversityRomeItaly

Personalised recommendations