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Affordable Voice Services to Bridge the Digital Divide: Presenting the Kasadaka Platform

  • André BaartEmail author
  • Anna Bon
  • Victor de Boer
  • Francis Dittoh
  • Wendelien Tuijp
  • Hans Akkermans
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 372)

Abstract

Despite its global reach, the World Wide Web still fails to serve about 3 billion people, the majority living in the Global South, especially in poor, low-resource regions, where broadband internet is not expected to be rolled out in the foreseeable future. Yet, to bring the advantages of ICTs at the reach of communities in low-resource development regions, lightweight, affordable and context-aware ICT solutions are needed, that fit local needs and context. To this end the Kasadaka platform was developed. This platform supports easy creation of local-content and voice-based information services, targeting currently ‘unconnected’ populations, taking into account contextual and infrastructural requirements, and matching local ecosystems. The Kasadaka platform and its Voice Service Development Kit support the development of decentralized voice-based information services, to serve local populations and communities in their own local languages, in regions where Internet and Web are absent and will continue to be for the foreseeable future.

Keywords

Digital Divide Low literacy Sub-Saharan Africa Voice-based services Low-resource hardware Services development software kit 

Notes

Acknowledgements

The authors thank Christophe Guéret for the original idea and his initiative in the first steps towards the Kasadaka platform. Additionally, the authors would like to thank Adama Tessougué, Amadou Tangara, Gossa Lô, Julien Ouedraogo, Matthieu Ouedraogo, Hans-Dieter Hiep, Roy Overbeek, Paweł Ulita, Tjitske de Groot and Gamariel Mboya for their invaluable contributions to this research.

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • André Baart
    • 1
    Email author
  • Anna Bon
    • 2
    • 3
  • Victor de Boer
    • 2
  • Francis Dittoh
    • 4
  • Wendelien Tuijp
    • 2
    • 3
  • Hans Akkermans
    • 2
  1. 1.Amsterdam Business SchoolUniversiteit van AmsterdamAmsterdamThe Netherlands
  2. 2.The Network InstituteVrije Universiteit AmsterdamAmsterdamThe Netherlands
  3. 3.Centre for International CooperationVrije Universiteit AmsterdamAmsterdamThe Netherlands
  4. 4.University for Development StudiesTamaleGhana

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