A Dynamic Microtask Approach to Collecting and Organizing Citizens’ Opinions

  • Masaki MatsubaraEmail author
  • Yuhei Matsuda
  • Ryohei Kuzumi
  • Masanori Koizumi
  • Atsuyuki Morishima
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11853)


Citizens’ opinions are important information resources for democratic local governments. Since a mere collection of opinions is not easy to analyze, the collected opinions should be organized, so that the governments can effectively analyze it. This paper proposes a scheme where citizens take part in organizing and classifying opinions while answering the questionnaire. In the scheme, we collect citizen opinions in a structured form, with a microtask interface that changes the list of choices dynamically. Our system has been being used by Tsukuba city for several real-world opinion-collection projects.


Wisdom of crowds Civic-Tech Public opinion data 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Masaki Matsubara
    • 1
    Email author
  • Yuhei Matsuda
    • 2
  • Ryohei Kuzumi
    • 3
  • Masanori Koizumi
    • 1
  • Atsuyuki Morishima
    • 1
  1. 1.Faculty of Library, Information and Media ScienceUniversity of TsukubaTsukuba-shiJapan
  2. 2.Graduate school of Library and Media StudiesUniversity of TsukubaTsukuba-shiJapan
  3. 3.Public Relations Policy Division, Tsukuba city hallTsukuba-shiJapan

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