Social Network Sites (SNS) Issues in Learning Landscape – Systematic Literature Review

  • Nani Amalina ZulkanainEmail author
  • Suraya Miskon
  • Norris Syed Abdullah
  • Nazmona Mat Ali
  • Mahadi Bahari
  • Norasnita Ahmad
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11870)


The education platform today has evolved in align with the development of information technology. Social Network Sites (SNS) appears to be one of the many famous platforms applied in numerous fields, such as business and education. With that, this paper lists the present types of SNS employed for the education arena and the issues involved. Hence, the Systematic Literature Review (SLR) methods was performed to comb through publications that contained studies pertaining the types of SNS and their relevant issues. Based on qualitative analysis, Facebook, Twitter, YouTube and WhatsApp emerged as the present trends of SNS applied by students and instructors for their learning session. The related issues are distraction, lack of guidelines, low internet connectivity, professional boundaries, unnecessary statements and low response.


Social Network Sites Education Systematic Literature Review 



The authors would like to thank the Ministry of Higher Education (MOHE) and the Universiti Teknologi Malaysia (UTM) for the Research University Grant Scheme (GUP) (vote number: I6H76) that had supported this research.


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Nani Amalina Zulkanain
    • 1
    Email author
  • Suraya Miskon
    • 2
  • Norris Syed Abdullah
    • 2
  • Nazmona Mat Ali
    • 2
  • Mahadi Bahari
    • 2
  • Norasnita Ahmad
    • 2
  1. 1.Faculty of ComputingUniversiti Teknologi MalaysiaJohor BahruMalaysia
  2. 2.Azman Hashim International Business SchoolUniversiti Teknologi MalaysiaJohor BahruMalaysia

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