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Use Case Prediction Using Product Reviews Text Classification

  • Tinashe Wamambo
  • Cristina LucaEmail author
  • Arooj Fatima
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 11871)

Abstract

Research into sentiment analysis and its capabilities at analysing product reviews has increased tremendously in recent years. In this paper, we propose an approach to classify product reviews and identify use cases. Several iterations showing the application of natural language processing techniques and machine learning classifications are depicted. A number of machine learning classifiers are trained/tested in various iterations, their performance and accuracy at predicting the existence of use cases in product reviews is evaluated.

Keywords

Machine learning Natural language processing Sentiment analysis Ensemble methods Text classification 

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Anglia Ruskin UniversityCambridgeUK

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