Making Space for Uncertainty

Part of the Human–Computer Interaction Series book series (HCIS)


Designing appropriate, safe and beneficial products and services for people with complex diseases presents a challenge for designers who have limited knowledge of the disease. This chapter explores some of these challenges and addresses how to support designers during the design process by exploring uncertainty. It is underpinned by research undertaken as part of a project to explore design processes and designs of hand-held playful objects for people living with advanced dementia. Specifically, this chapter reports on a workshop with designers that enabled them to draw on their experience and training in design. It provided creative opportunities to reflect on their personal values and challenges their preconceptions about designing for people with the disease.


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Cardiff Metropolitan UniversityWalesUK

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