Applications of Queueing in Society 5.0

  • Myron HlynkaEmail author
Part of the Springer Optimization and Its Applications book series (SOIA, volume 152)


Society 5.0 refers to a modern society which effectively uses technology, robotics, computers, and communications systems, with the aim of improving the world in which we live.

Some of the queueing systems of the past (and present) will disappear, while other new queueing systems will become more important.

This article will consider some applications in society where queueing is important. These applications include transportation, telecommunications, internet usage, social networks, package delivery, food service, retail and online shopping, medicine and health care, energy consumption. Decision making, regarding many advanced technologies, should still consider queueing issues that might arise in order to allow for a smooth transition into the future.


Queuing theory Society 5.0 Scheduling Waiting time Customer arriving time 


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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Department of Mathematics and StatisticsUniversity of WindsorWindsorCanada

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