Developing SPI Culture in the SME Arena: An Exploratory Study

  • Mary Sánchez-Gordón
  • Ricardo Colomo-PalaciosEmail author
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 1060)


The modern workplace has become gradually more complex as a result of numerous aspects, including technological and economic growth. Software development companies are not an exception; teams are implemented in order to facilitate high performance within these complex, dynamic conditions. One of the challenges they face is training. New team members are unfamiliar with the way of working and therefore require more attention in a hands-on learning environment. Likewise, training is also necessary when new ways of working are required. In this paper, authors present an exploratory study on the deployment of an approach to software improvement training in the context of a small software company. As a result, the participants felt that they improved their knowledge and most of them were more encouraged to know more about the topic. Although online training (synchronous mode) was delivered, after almost all training sessions, the levels of arousal and pleasure were incremented. Finally, the holistic view of training process in this context gives the authors the confidence in the alignment of the training goals and business goals.


Synchronous training Human factors Software process improvement Small company 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Østfold University CollegeHaldenNorway

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