Telecommunications Tower Kits Manufacturing Model Based on Ikea’s Approach to Minimize the Return Due to Missing Parts in a Metalworking Enterprise Kit

  • Katia LavadoEmail author
  • Williams RamosEmail author
  • Edgard CarvalloEmail author
  • Carlos RaymundoEmail author
  • Francisco DominguezEmail author
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 1026)


This article proposes a work method reform in the production line of self-supporting telecommunication towers of a Peruvian metalworking enterprise. The problem raised considers the cost overruns caused by the delivery and dispatch of incomplete tower kits. The main process evaluated is the assembly of tower kits, which presented multiple deficiencies that we analyzed with multiple engineering tools using the eight steps of practical process improvement. We evaluated by a large scale definition the work table in the assembly and stacking of parts, defining by specific zones each part type and profile, and optimizing the total process times so as not to affect the scheduled dispatches. Thus, it is possible to minimize the number of customer returns.


Manufacturing model LEGO IKEA Telecommunications Metalworking 


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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Ingeniería IndustrialUniversidad Peruana de Ciencias Aplicadas (UPC)LimaPeru
  2. 2.Dirección de InvestigaciónUniversidad Peruana de Ciencias Aplicadas (UPC)LimaPeru
  3. 3.Escuela Superior de Ingeniera InformáticaUniversidad Rey Juan CarlosMadridSpain

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